Creating a Product Culture – Nick Ramsay on The Product Experience

PriorNick Ramsay to taking on the role of COO and CPO at Singapore-based financial portal MoneySmart, Nick Ramsay was a strategy consultant and product manager. In the last year, he’s grown the product team there from one to 10 product managers, and has been working on changing the culture and attracting the right kind of talent to his team.

In celebration of the first #mtpcon in Singapore on 25-26 March 2019, we also talked to Nick about Singapore, the product scene in Asia, and why you might want to look for your next role in the area.

Quotes of the Episode

Tech people love to focus on solving the hardest problems rather than the most important ones.

Marketing thinks in terms of a fixed budget – Product thinks in terms of a fixed outcome.

Listen if you’d like to learn more about:

  • The challenges of scaling
  • Establishing a product culture
  • Working across strategic, operational, and product roles – and breaking down barriers between silos
  • The different personalities of PMs and teams: Optimisation vs Experimentation
  • The importance of coaching and mentoring

Links mentioned in this episode

Hosts

The Product Experience is hosted by Lily Smith and Randy Silver.

Lily enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank in Bristol, the Product Managers’ meetup with regular events and talks on Product now with 800+ members and growing. This year Lily will be launching ProductCamp in Bristol and she joins the MTP team as co-host of The Product Experience podcast.

A recovering music journalist and editor, Randy has been working as an interactive producer and product manager across the US and UK for nearly 20 years. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media & entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. He’s also spoken at Mind the Product Engage (Hamburg), at a number of ProductTanks (London, Zurich, Manchester, Birmingham, Bristol, Oxford,  & Brighton… so far!) and at conferences across the US and Europe.

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Music

Our theme music is from Hamburg-based Pau, featuring ProductTank Hamburg’s own Arne Kittler on bass. Listen to more on their Facebook page

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